Values

At Autagé we know our values are integral to our business and that by upholding and celebrating them, we can provide our loyal customers with exceptional service and a truly outstanding experience.

We are committed to upholding the following core values in all aspects of our business:

1. Customer Focus: Our customers are the heart of our business. We strive to provide exceptional customer service and to exceed their expectations in every interaction. We know that building long-term relationships with our customers is the key to our success.
   
   
2. Sustainability: We are committed to creating the most luxurious products in an environmentally responsible way that reduces our carbon footprint and protects the planet. We source all our materials from sustainable sources.
   
   
3. Impact-driven: We are dedicated to inspiring positive change in consumer behaviour and creating a positive impact on the lives of those who need it most. A portion of our profits goes towards supporting charitable causes that align with our values.
   
   
4. Honesty: We prioritise transparency and provide information on each of our partnered charities, suppliers, and factories within our supply chain. We believe in ethical production practices and are committed to ensuring that our products are made with integrity.
   
   
5. Authenticity: We always ensure that our values, ideals, and actions align. Our candles are made with ultimate care and attention to a granular level of detail, and we are committed to delivering a product that is of the absolute highest quality.
   
   
6. Innovation: We introduce new ways of thinking and fresh cutting-edge product ideas to the candle industry. Our team is constantly exploring new materials, scents, and packaging options to bring you the best possible product.
   
   
7. Diversity & Inclusion: We value equality, inclusion, and dignity for all. We celebrate diversity and believe that everyone has something unique to contribute. We strive to create a workplace that is welcoming and inclusive for all.